Instagram @HighEndLowLife

Do you ship outside of USA?

Yes - we process and ship orders worldwide to over 241 countries.

How long will it take for my order to arrive?

Most orders are prepared for shipping within one (1)  business day after your place it.  When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information.  Domestic U.S. Customers typically receive their purchases within 1-3 business days.  International customers usually receive their purchases within 7-10 business days.

Why was my order canceled?

There are several reasons for an order being canceled.  We will contact you if your order cannot be fulfilled and provide you an explanation.  Please note that we reserve the right to refuse or cancel any order, for any reason, at our sole discretion.

What is your return policy?

Final Sales. No returns and no returns unless you are sent the incorrect item.   

Are all the items you sell authentic?

HighEndLowLife sells only 100% authentic product.  We do not accept fakes or counterfeits.  We guarantee the authenticity of every item we sell.

When will you get more or an item that is sold out?

We cannot predict when a shoe will be back in inventory or available in a specific size.

If an item says “worn” is it the same as in the picture?

The picture on the website for worn items are not of the actual shoe, but a stock image, taken here at HighEndLowLife, of a deadstock pair.  Worn items are priced according to their condition.  If you would like to request pictures of the actual worn pair for sale, you may send a request to @highendxlowlife on Instagram.  Include the name, size, and price of the item.

Does HighEndLowLife buy shoes outright?

We do “cash-out” for shoes for a reasonable negotiated price.

I couldn’t find an answer to my question.  How should I contact HighEndLowLife?

You have several ways to contact us. You can submit an inquiry thru our website’s contact form at https://www.highendxlowlife.com/contact.

You may also send a Direct message to @highendxlowlife on Instagram.